Returns & Exchanges
At Titan Watches USA, we want you to be completely satisfied with your timepiece; if you are not, you may return your unworn watch in its original packaging within 30 days of delivery.
Initiate a Request
Visit our online returns portal and enter your order number and email address to begin the return or exchange process.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your watch with all original tags and documentation.
Ship the Item
Drop off your package at any authorized carrier location and ensure you keep the tracking receipt for your records.
Receive Your Refund
After our quality control team inspects the returned item, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing